At spinsplus, your privacy is not an afterthought â it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
spinsplus ("spinsplus," "we," "us," or "our") operates the online gaming platform accessible at https://spinsplus.asia. We are committed to protecting the personal information of every player who registers and uses our services. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal data.
This Policy applies to all users of the spinsplus Platform, including registered players, visitors who browse without registering, and any person who contacts our support team. By accessing or using the spinsplus Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
spinsplus processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC"). We also comply with applicable PAGCOR data governance requirements.
Your data belongs to you. spinsplus will never sell your personal information to third parties for their own marketing purposes. We collect only what we need, use it only for legitimate purposes, and protect it with industry-standard security measures.
Depending on how you interact with the spinsplus Platform, we may collect the following categories of personal data:
spinsplus collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, deposit/withdrawal requests, support enquiries |
| Automated collection | Cookies, server logs, device fingerprinting, session tracking during Platform use |
| Third-party sources | Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services |
| Regulatory sources | PAGCOR-mandated player databases, AML watchlists, politically exposed persons (PEP) screening services |
spinsplus processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, spinsplus processes your personal data on the following legal bases:
âšī¸ Note: Where we rely on consent as our legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, contact our support team or update your account preferences.
spinsplus does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data only in the following limited circumstances:
We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, customer support platforms, and fraud detection services. All such providers are contractually bound to process your data only as instructed by spinsplus and in compliance with the DPA.
spinsplus is required by law to disclose certain player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities upon lawful request. We will always seek to notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of spinsplus's business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your data continues to be protected under terms no less protective than this Policy.
We may share your data with third parties in any other circumstances where you have given your explicit prior consent.
spinsplus retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
spinsplus implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
While spinsplus takes all reasonable steps to protect your data, no system is completely immune to security risks. We encourage you to use a strong, unique password for your spinsplus account and to enable all available security features.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by spinsplus:
To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.
Data Protection Officer: spinsplus has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act. You may contact our DPO directly at [email protected] with the subject line "Data Privacy Request."
spinsplus uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit our Platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for Platform functionality â login sessions, security tokens, language preferences | Session / up to 1 year |
| Performance | Collect anonymized data on how players use the Platform to help us improve performance | Up to 2 years |
| Functional | Remember your preferences such as game settings and display options | Up to 1 year |
| Marketing | Used to deliver relevant promotional content â only with your explicit consent | Up to 90 days |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling strictly necessary cookies may affect the functionality of the spinsplus Platform.
The spinsplus Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal data or has registered an account, we will immediately suspend the account, delete all associated personal data, and refund any deposits made, subject to verification.
If you are a parent or guardian and believe that your child has registered on the spinsplus Platform, please contact us immediately at [email protected] so that we can take prompt action.
đ 21+ Only: spinsplus employs age verification procedures at registration and during KYC review. Providing false information about your age is a serious violation of our Terms and Conditions and may result in permanent account closure and forfeiture of funds.
spinsplus reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how spinsplus protects your personal data. Your continued use of the Platform following any changes constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way spinsplus handles your personal data, please reach out to us through any of the following channels:
Our Data Protection Officer and support team are available around the clock to assist Filipino players from Manila, Cebu, Davao, Quezon City, Makati, and across the archipelago. We aim to acknowledge all privacy-related enquiries within two (2) business days and resolve them within fifteen (15) business days.
For complaints that remain unresolved after engaging with spinsplus, you may escalate your concern to the National Privacy Commission of the Philippines through their official channels.
đ How spinsplus Keeps Your Data Safe
Six pillars of data protection that every spinsplus player can count on.
Every byte of data you send to spinsplus is protected by the same bank-grade encryption used by BPI and BDO. Your information travels safely, always.
spinsplus fully complies with the Republic Act No. 10173 â the Data Privacy Act of 2012 â and operates under the oversight of the National Privacy Commission.
Your personal information is never sold or rented to third parties for their own marketing. What you share with spinsplus stays with spinsplus.
Access, correct, or delete your data at any time. Opt out of marketing with a single request. Your privacy rights are real and enforceable under Philippine law.
GCash, PayMaya, BPI, BDO â your payment details are tokenized and never stored in plain text. Financial data is handled by certified payment processors only.
In the unlikely event of a data incident, spinsplus will notify affected players and the NPC promptly, in full compliance with our legal obligations.
Your data is protected. Your games are fair. Your experience is built for Filipino players who deserve the best. Join spinsplus today â 21+ only, play responsibly.
21+ only. Please gamble responsibly. spinsplus complies with PAGCOR's responsible gaming guidelines.